Hi Swim Team Families,

We’ve heard from several of you about fit issues with the team suits, and we wanted to share an update along with next steps.

If your suit does not fit as expected, please email [email protected] directly. In your message, include:

• How you selected your size (fit kit, measurements, prior suit size, etc.)
• A brief description of the fit issue

At this time, the company has indicated they are offering an 80% refund but are not covering return shipping costs. They have also shared that the suits are designed to fit very tightly initially and are expected to stretch somewhat with wear.

We’ve heard that other clubs are experiencing similar issues. Our hope is that if they receive enough direct feedback, they may reconsider their approach - but for now, this is the guidance we’ve been given.

To help families navigate exchanges without paying for more shipping, we are creating a Google Sheet for buying, selling, or swapping suits. If you need a different size, we highly recommend:

• Adding your suit to the list
• Checking the list before placing a new order (this could save you additional shipping costs)
• Those who have not ordered suits yet double check measurements and consider sizing up one
• To claim a suit from the google doc please comment your name in the "claimed by" column and send venmo
• There is also a column to put what size suit you are looking for

We know this is frustrating and appreciate everyone’s flexibility as we work through it together. Please don’t hesitate to reach out if you have questions.

Thank you,

Parent Rep Team